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General Terms and Conditions

General Terms and Conditions Salon Stuff

1. Applicability

1.1. These terms and conditions apply to all offers, orders, and agreements from Salon Stuff regarding products sold through the webshop.

2. Orders

2.1. By placing an order through the Salon Stuff webshop, the customer agrees to these terms and conditions.

2.2. Salon Stuff reserves the right to refuse or cancel orders due to incorrect pricing, technical errors, or other circumstances.

3. Prices and Payment

3.1. All prices in the webshop are listed in euros and exclude VAT, unless otherwise stated.

3.2. Payment must be made via the payment methods offered in the webshop.

4. Delivery

4.1. Salon Stuff strives to deliver orders as quickly as possible after receipt of payment. However, delivery times are an estimate and cannot be guaranteed.

4.2. The customer is responsible for providing the correct delivery address. Salon Stuff is not liable for delays or problems resulting from incorrect address information.

5. Returns and Exchanges

5.1. Please see our Returns Policy for information on returning and exchanging products.

5.2 Orders for personalized Beauty Seats and products cannot be returned.

6. Retention of title

6.1. Ownership of products will only be transferred to the customer after full payment has been received by Salon Stuff.

7. Liability

7.1. Salon Stuff is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of products purchased through the webshop.

8. Intellectual Property

8.1. All intellectual property rights relating to the content and design of the webshop and the products sold belong to Salon Stuff or its licensors.

9. Customer service

9.1. For questions, complaints or comments, customers can contact Salon Stuff customer service at info@salonstuff.nl

10. Applicable Law and Dispute Resolution

10.1. These terms and conditions are governed by Dutch law. Disputes will be submitted to the competent court in the district where Salon Stuff is located.

About us

Family Salon Stuff

Peter Ocks

Father: Peter is responsible for the delivery, assembly and part of the production of our Beauty Seats.
He builds and checks various components himself, so that every Beauty Seat meets our high quality standards.

He also ensures that each Beauty Seat is delivered personally and perfectly installed in the salon.

Berlinda Ocks

Mother: Berlinda takes care of the administration and ensures that every order runs smoothly.
She also guides customers in our showroom and helps them make the right choice.

She is the permanent contact person for our German clients, because she speaks fluent German and can provide them with personal guidance.

Kyra Ocks

Daughter: Kyra is the founder of Salon Stuff and responsible for the designs and developments.
She maintains contact with customers, takes care of social media and receives customers in the showroom.

She also helps with delivery, so she is personally involved in every step from ordering to placement in the salon.

With her 10+ years of experience in the beauty industry, she knows exactly what professionals need.

we love to think with you

Contact

Email: info@salonstuff.nl
Location: Ambachtstraat 10-3, 7005 AN Doetinchem THE NETHERLANDS
Whatsapp: +316 39 20 51 40
Tel: +316 39 20 51 40
CoC: 85421847
VAT: NL004093508B71